Outcomes
By the end of this training course, trainees will be able to :
- Master the communication and human relation skills demanded in business environment.
- Improve human relation skills.
- Increase communication effectiveness, strengthen their interpersonal relationships.
- Manage stress and handle fast-changing workplace conditions
- Develop a take-charge attitude to initiate with confidence and enthusiasm.
Target Group
- Anyone needs to have an effective skills in communications.
Contents
- Powerful Induction of Self and Conversations.
- Be Tactful and Enhance Relationships.
- Become Genuinely Interested in Others.
- Manage Emotions and Project Self Confidence.
- Gain Cooperation and Motivate with Others.
- Create Positive Attitude and Handle Stress.
- Win-Win Argument / Discussion
- Flexibility and Coping to Change
- Demonstarte Leadership and Influence Others.
- Recognition and Positive Feedback.