Igniting Innovation: Unleashing Creativity and Driving Organizational Growth
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This training aims to equip participants with the knowledge, skills, and mindset necessary to foster a culture of innovation within their organization. By the end of the training, participants will have a deeper understanding of innovation principles and practical techniques to generate and implement innovative ideas.

Target Group

Banking and financial services professionals interested to explore the world of innovation and design thinking, particularly those working in Customer Experience CX and focus on the Customer Journey as well as improving work processes.


Module 1: Introduction to Innovation

- Understanding the importance of innovation in today's business landscape

- Exploring different types of innovation (product, process, business model, etc.)

- Examining successful case studies of innovative companies

- Identifying barriers to innovation and how to overcome them

Module 2: Creating an Innovative Culture

- Cultivating a mindset of innovation: encouraging risk-taking, embracing failure, and fostering curiosity

- Building a diverse and inclusive team to drive innovation

- Establishing an environment that supports and rewards innovative thinking

- Strategies for encouraging collaboration and cross-functional communication


Module 3: Idea Generation and Creativity Techniques

- Understanding the creative process and its role in innovation

- Brainstorming techniques: traditional, reverse, and random brainstorming

- Design thinking principles and methodologies

- Leveraging tools and technologies to enhance creativity and idea generation


Module 4: Selecting and Implementing Innovative Ideas

- Evaluating and selecting ideas based on feasibility, desirability, and viability

- Developing a framework for prioritizing and implementing innovative ideas

- Creating an innovation roadmap and action plan

- Overcoming resistance to change and managing the innovation process


Module 5: Sustaining Innovation and Continuous Improvement

- Embedding innovation into organizational processes and systems

- Encouraging continuous learning and improvement

- Monitoring and measuring innovation outcomes

- Celebrating and recognizing innovative achievements


Type of Traning

Short Course

Training Activity Rate
Training activity Hours
Training activity Date
27/11/2023 - 28/11/2023
Training Activity Days
Mon- Tue
Start and End Time
17:00 - 20:00
Training Activity Classification
Digitization and Recent Development
Deadline for registration
Price For Jordanian
48 JOD
Price For Non Jordanian
120 US$

* Will be given discounts for groups