Outcomes
By the end of this training course, trainees will be able to :
- Apply a structured approach to client profiling.
- Identify stated and unstated client needs.
- Use effective questioning and listening techniques
- Align client needs with appropriate recommendations.
- Reduce mis-selling risk through accurate diagnosis.
Target Group
- Relationship managers, sales and service advisors.
Contents
- Client profiling fundamentals.
- Profiling dimensions (financial, behavioral, life stage).
- Needs discovery techniques.
- Questioning and listening skills.
- Linking client needs to solutions.
- Practical role-play exercises.
Type of Traning
Short Course
Training Activity Rate
Training activity Hours
12
Training activity Date
2/02/2026 - 5/02/2026
Training Activity Days
Mon- Tue- Wed- Thu
Start and End Time
17:00 - 20:00
Break Time
18:20 - 18:40
Training Activity Classification
Market Research and Studies
Language
English
Methodology
In class
City
Amman
Deadline for registration
2/02/2026
Price For Jordanian
96 JOD
Price For Non Jordanian
180 US$
* Will be given discounts for groups