Outcomes
By the end of the program, participants will be able to:
· Understand the core concepts and evolution of digital financial inclusion
· Identify barriers faced by underserved groups in accessing and using digital financial services
· Analyze digital financial ecosystems and stakeholder roles
· Use data to inform, refine, and evaluate digital financial inclusion strategies
· Assess regulatory and policy tools that enable responsible digital financial inclusion
· Understand the role of public-private collaboration in advancing inclusion
· Design user-centered, sustainable digital financial inclusion strategies and initiatives
Apply indicators to measure outcomes beyond access, including usage and financial health
Target Group
• Policymakers and regulators
• Financial institutions
• Fintech companies
• Development organizations and NGOs.
Contents
· Introduction to Digital Financial Inclusion
· Underserved Segments and User Journeys
· Digital Financial Ecosystems and Business Models
· Data-Driven Digital Financial Inclusion Strategies
· Digital Financial Products and Delivery Channels
· Consumer Protection and Responsible Innovation
· Public-Private Collaboration for Digital Financial Inclusion
· Regulatory and Policy Approaches
· Measuring Impact and Linking Digital Inclusion to Financial Health
Strategy Development and Practical Case Studies