المخرجات
By the end of this training course, trainees will be able to:
- Demonstrate increased self-awareness and emotional regulation .
- Improve workplace communication and relationship management .
- Apply better conflict management and difficult conversation skills.
الفئة المستهدفة
- Managers, team leaders, professionals, and high-potential employees.
المحتويات
- Self-Awareness – The Foundation of EI:
- Principles of self-awareness.
- Understanding the behavior cycle and its workplace implications.
- Emotional triggers at work.
- Building and sustaining healthy self-esteem.
- Activity: self-reflection exercises and personal trigger identification.
- Social Awareness in the Workplace:
- Developing and demonstrating empathy at work.
- Reading emotional cues in others.
- Building a service-oriented mentality.
- Activity: workplace case discussions.
- Self-Management & Emotional Regulation:
- The power of optimism in business.
- Emotional self-control under stress.
- Adaptability in fast-changing environments.
- The Achiever Mindset
- Activity: stress and reaction simulations and reframing negative thought patterns