Outcomes
By the end of the training, participants will be able to:
• Grasp the global trends reshaping banking, including digital-only models, open banking, embedded finance, and ecosystem banking.
• Understand AI fundamentals—key concepts, technologies, and data-driven frameworks—presented in a clear, non-technical way.
• Explore how AI is applied in global banking, improving efficiency, personalization, and decision-making.
• Recognize key risks, governance, and ethical considerations, including Shariah perspectives.
• Develop the ability to identify and define AI use cases, translate institutional needs into practical solutions, and collaborate effectively with developers in selecting and implementing suitable technologies.
• Gain hands-on experience in developing simple, practical AI tools that enhance institutional performance and support Islamic finance use cases.
Target Group
• Bankers and financial-sector professionals (conventional and Islamic) seeking to understand how AI is transforming banking operations, products, and customer engagement.
• Executives and managers in digital transformation, strategy, and innovation looking to explore practical AI tools and integrate them into institutional processes.
• Risk, compliance, and Shariah compliance officers and Shariah committee members aiming to understand and how AI can support Shariah and compliance functions.
• Regulators, auditors, and consultants are interested in gaining global perspectives on AI adoption, policy considerations, and implementation practices within financial institutions
Contents
• Innovations in Banking and Digital Banking Trends
• Market Shifts & Dynamics: Fintech, Automation, and Digital Expectations
• Open Banking, Open Finance & Data Portability
• Embedded Finance & Ecosystem Banking
• Digital-Only Banks: Lessons for Incumbents
• Redefining Banking Model:
• Operating-Model Implications
• Data as the Strategic Asset: Leveraging and Monetization
• AI as key technology, dealing with Data
• AI Fundamentals, Risks & Ethics
• Evolution of Systems, Data Processing, and Key AI Concepts
• AI Tools, Types, and Current Expectations
• AI Risks & Controls: Bias, Hallucination, Prompt Injection, Data Leakage, IP/Copyright
• AI Governance Framework and Regulatory Horizon
• Generative AI Applications in Banking
• Institutional Use Cases of Generative AI
• AI For Enhanced Customer Experience, Personalization & Operational Efficiency
• Global Applications: Offerings & Enablement Use Cases
• AI in Islamic Finance
• OIC Fiqh Academy: Recent Resolution on AI
• Islamic Finance Framework & Pain Points
• Institutional Use Cases for Islamic Banking—Current & Potential
• Hands-on Tools & OpenAI Ecosystem
• Overview of Tools for Personal and Institutional Use
• Automation of Tasks
• Understanding OpenAI Offerings: Agent Mode & Custom GPTs
• Practical Hands-on Exercises
• Building AI Assistants for Islamic Finance
• Identifying Use Cases, Limitations & Safeguards
• Developing a Custom GPT for Shariah Compliance Support
• Define Scope
• Curate Data, Sources & Prompts
• Guided Build
• Testing & Enhancement