Outcomes
By the end of this training course, trainees will be able to:
- Differentiate between onboarding, reboarding, offboarding and make implementations.
- Identify suitable AI and technology aspects applied to onboarding.
- Optimizing and linking the onboarding journey to the different personas on a category level.
- Identifying and measuring onboarding effectiveness through clear KPIs and structured performance tracking (ISO 30414 Related).
- Properly document the current processes.
- Design a fully enhanced program for onboarding.
- Design a fully enhanced program for offboarding.
- Identify main challenges, solutions and actions to be taken.
Target Group
- HR Heads.
- Recruitment/ talent acquisition managers and team members.
- HR operations managers and team members.
- Performance management managers and team members.
- HR generalists.
- Hiring managers.
Contents
- Understanding and elevating the onboarding.
- Learn the foundations of effective onboarding and why it matters for your organization.
- Explore the onboarding journey, roles, and responsibilities across different stages.
- Persona’s evaluation and mapping.
-Understand key KPIs and how onboarding impacts organizational success.
-The five stages of design thinking and how they apply specifically to the onboarding context.
-The six pillars of designing exceptional customer and employee experiences and how they apply specifically to the onboarding context.
- Design tailored onboarding experiences using personas, Six Pillars, and emerging trends
- Understand off-boarding process, and design.
- Best technology and AI tools for onboarding easiness.