Communication and Presentation Skills
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By the end of this training course, participants will able to:

-    Understand the purpose of your presentation .

-    Strategically plan your presentation based upon an audience analysis .

-    Apply verbal skills to capture and maintain audience interest .

-    Apply critical listening skills and respond confidently to questions.

-    Develop awareness of how effective non-verbal messages are communicated .

-    Improve your written communication skills, using memos, emails and reports .

-    Overcoming blocks - using mind maps for designing your power point presentation.

-    Hearing your Speaking Voice, tone, articulation, pitch and volume.

-    Speaking with energy .

-    Design and use appropriate visual aids to support your presentation.

-    Deliver and evaluate your presentation by reviewing a video of your presentation .

-    Apply a rigorous communication checklist for evaluating presentations .

Target Group

-    All employees have to develop their communication skills and communicate with clients  , customer service, call center.

-    Employees have willingness to work on leadership positions . 


-    Effective Communication:

-    The importance of self-awareness.

-    Preparation for a positive first impression.

-    Barriers to effective communication.

-    The conventional process model.

-    Communication purposes.

-    Business communication.

-    Effective emails, memos.

-    Effective Presentations and develop this ski.

-    Understanding your audience:

-    The power of deep listening.

-    Key communication skills.

-    Non -verbal communication.

-    Presenting Reports and research.

-    Communication in meetings.

-    Presentation skills

-    Your look, posture, gesture, eye contact.

-    Using tonal Variety.

-    Speaking with energy.

-    Presenting your visuals.

-    Non-verbal Communication.

-    Non-verbal communication also impacts on a presentation:

-    Tone of voice.

-    The look on the presenters face.

-    Posture.

-    Distance.

-    Eye contact

-    Gestures

-    From the presenter’s perspective body language must not be seen as contrary to the overall message.

-    Using the Voice:

-    The voice carries messages that are not defined by the words used. This is called paralanguage:

-    Vocal quality.

-    Volume.

-    Pitch.

-    Rate of speech.

-    Enunciation / accent.

-    Pauses.

-    Using the Voice.

-    Most people will respond to a voice that is:

-    Interesting.

-    Friendly.

-    Pleasant.

-    Natural.

Type of Traning

Short Course

Training Activity Rate
Training activity Hours
Training activity Date
28/08/2022 - 30/08/2022
Training Activity Days
Sun- Mon- Tue
Start and End Time
17:00 - 20:00
Break Time
18:20 - 18:40
Training Activity Classification
Behavioral Skills
Deadline for registration
Price For Jordanian
72 JOD
Price For Non Jordanian
180 US$

* Will be given discounts for groups