المخرجات
By the end of this training course, trainees will be able to :
- Define emotional intelligence, what it is and how you can use it.
- Develop an awareness of the BarOn EQ-i model, used to measure emotional intelligence.
- Develop self awareness and self management of personal emotions.
- Explore ways to advance personal emotional intelligence.
- Recognize emotions in others, responding to those emotions in order to inspire high performance.
- Explore consequences of behavior and weigh decisions before action.
الفئة المستهدفة
- All employees at all levels & all newly appointed staff , Private individuals .
المحتويات
- What is emotional intelligence:
- Know Yourself.
- Enneagram Test.
- IKIGAI (Know Your Why).
- Attitude Improvement.
- Explain how emotional intelligence can be used to improve inter-personal relationships and guide self-development.
- Internal Transformation.
- Practice
- Manage Your Self:
- Wheel of Life.
- Do More Great Work Tools .
- Coaching Habits .
- Stress Management .
- Improving your Strength Points (Knowing your Areas of Improvement).
- Practice.
- Knowing & Managing Others:
- 5 Love Languages Test.
- Listening Skills .
- Empathy.
- Practice.
- Johari Window .
- The Win-Win Technique .
- The I statement .
- Type of Generations .
- Practical Examples.