Outcomes
By the end of this training course, trainees will be able to:
- Identify the principles and importance of the effective team.
- Develop strong team performance spirit.
- Implement strategies to manage and measure team performance issues.
- Motivate team interactions.
- Build sustainable, long-term relationships that drive team success.
Target Group
- All members of a team, a department, project, or an entire organization in banks and institutions.
Contents
- Managing and Measuring Team Performance:
- The difference between a leader and a manager.
- Understanding others' relationships.
- Tools for understanding others.
- Empathy vs. Sympathy.
- Delegation and Leading by Example:
- Effective delegation.
- Analyzing personal delegation skills.
- Preparing for delegation.
- Implementing delegation.
- Using delegation to manage change.
- Using delegation to manage change.
- What is leadership by example?
- Methods of leading by example.
- Enhancing Team Performance through Training and Development:
- Training for personal and group growth.
- Alternative learning options.
- Development planning.
- Tips for training your team.
- Training basics.
- Training modules.
- Manager training roles.
- Steps for effective training.
- Applications and role playing